On-Demand Service Model Crowd-sourcing from a global pool of talent can provide an economy of scale for your operations. Omnisyn provides the technical resources that can assist you with internal business intelligence, producing more cost-efficient process and project fulfilment. We can be the reliable partner that focuses its technical resources on demand.
		Omnisyn will help you to analyze, select and implement an annual service program that custom fits your enterprise.
	On-Demand Systems Management	The case for interaction	On-demand Support Services
	Project management, systems design, implementation, migration, training, monitoring, and reporting are all services available to you only when you need them - on demand. They can stream-line processes, minimizing overhead up to 30%. We provide pre-qualified talent with systems automation - from manufacturing and pharmaceutical to finance and insurance. Technical support escalations are handled by our specialized teams saving you from critical system downtime and the associated losses. Co-managed operations, available on-site or remotely, will enhance your customer service. Third-party evaluation can match the best technical solution or upgrade for your unique environment - on-demand. Omnisyn analysts understand and leverage automation and autonomic technologies.	Wherever people happen to be, you can build a client relationship that gives you a big advantage. On demand presence can make that competitive difference. Leading merchants stand apart by merging all the skilled and technical resources now available world-wide. Studies prove that responsive customer service is second only to price in the market's selection process. Omnisyn recognizes customer interaction and relationship management as a critical part of an increasingly competitive and global marketplace. Experience and projections show that global market penetration is still dependant upon a client-driven rather than product-driven approach to business. Facility Service Management Internationally certified Omnisyn project managers, operators, engineers and technicians provide analyses, management, monitoring, support and training.	Multi-Lingual Support Layer - In addition to your tier one support we can integrate a live translator on-demand into a conference call or chat. If you prefer we can provide an entire support team to be trained to handle your multi-lingual clients. CRM/CIM Integration - We implement the leading eCRM and CIM applications to provide a seamless customer support experience. Customer acquisition and retention is enhanced through a streamlined client management process. CRM/CIM Implementation - Omnisyn provides multi-lingual training and production of translated training materials, marketing collateral and knowledge-base compilation along with graphical presentations or demos skewed either for agent or customer access. On-line or on-site training sessions and supportive collaboration are available for individual or team orientation and on-going training.